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Jewellery Care Guide

We pride ourselves on the workmanship that goes into every piece of custom-made jewellery. Our high standards are upheld by generations of experience, state of the art equipment and modern techniques. Fine jewellery is not indestructible and needs to be treated with the utmost care.
To help you prolong the life of your special pieces, we have created some tips below.


Cleaning Your Jewellery At Home

All jewellery will eventually require cleaning as a build-up of dust, creams and oils will adhere to them, making them appear dull. In most cases, this can easily be removed by using warm soapy water and a soft bristled toothbrush. It’s important to note that this is not a suitable cleaning method for porous gemstones such as pearls and opals. These should be only wiped clean with a soft cloth or be professionally cleaned by a jeweller.

  • Use the brush to scrub in and around the gemstones to remove any residue
  • Rinse in warm water and dry with a tissue
  • Give the metal a polish with a soft cloth to remove any watermarks and your jewellery will be sparkly clean!


Keep It Out of the Gym and Spa

As a general rule, if you’re going to swim, sweat, or steam, don’t bring your jewellery with you. It’s common for people to keep a pair of earrings on in the pool or wear a ring in the shower. But moisture, as well as the pool chlorine, (and even the pH of your sweat) can discolour your jewellery. Additionally, it provides plenty of opportunities for your favorite items to get lost or broken.

  • Keep a small cloth jewellery bag to store
  • Keep a ring bowl near the bathroom sink to place when washing hands or showering
  • Leave your precious pieces at home


Avoid Contact with Lotion or Perfume

Please remove your jewellery when cleaning and handling chemicals, as well as when applying perfume. Chemicals can affect the surface of your jewellery and soaps often build up under the setting, stopping the light from shining through and preventing your jewellery from 'sparkling'.

We also recommend you limit the amount of exposure to hand sanitiser - we have seen some effects from increased used recently (we still recommend using sanitiser - just remove your rings to apply it (if possible). 

  • Pearls and porous gems are sensitive to chemicals and can cause permanent damage
  • Ensure your skin is completely clean before putting jewellery on
  • Immediately rinse and wipe with gentle cloth if it was exposed to chemicals


Store Your Jewellery Properly

Keep your jewellery in a safe or jewellery box. You will always know where to find it and if you can stop the air from getting to your jewellery, you will slow down the tarnishing rate. 

It is also advisable to ensure you have adequate insurance cover for your jewellery. Some insurers may require a separate listing of your valuable items, as well as recent professional valuations. See your insurer for more details. We can arrange a valuation for you - simply bring your items in-store for a quotation. 

  • Keep the storage the jewellery came in
  • Look for storage that has space for each piece separately
  • If storing Long term you should use vacuum storage


Get Professionally Cleaned

Bring your precious pieces in for an annual professional clean, check and polish, to keep your jewellery lasting a lifetime.

  • Keep your jewellery looking brand new by investing in an annual professional clean
  • Have your settings checked for any lose stones
  • Prolong the life of your most cherished piece by having an annual check by your jeweller


Protect Your Jewellery with Insurance

Lastly, your precious jewellery is sentimental and a large investment, we recommend looking into insurance for the unlikely and unfortunate event that they may go missing.

  • Peace of mind
  • Check what your covered for
  • Talk to our staff to help you find the best coverage


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